Topics For Educators and Leaders

•Empty the Cup…Before you Fill it Up©

There is an invisible influence at every meeting you conduct or training you provide. It is the mental and emotional stuff that participants bring. Research says that when we give expression to this stuff, the working mind is free to be more effective. Employees often bring "full cups" to meetings which include past experiences, concerns, distractions, to-do lists, an important appointment later that day, a recent difficult conversation, a text message that is distracting them, a co-worker who was inconsiderate to them, etc. All or any of this may impact the success of your meeting, training, or gathering. This session will show you ways to Empty the Cup…Before you Fill it Up© (based on brain research and emotional intelligence theory).

•Reflective and Directive Coaching Skills

This coaching program will provide participants with the necessary tools to conduct reflective coaching conversations with all staff and stakeholders. Participants will become skilled in using the Dynamic Coaching Model through Theory, Modeling, Rehearsal, and Feedback. Using protocols for a reflective supervision dialogue, participants will be able to apply these conversation tools to providing meaningful feedback, setting priorities, and leading meetings. The skills will also apply to disciplinary conversations, collaboration, facilitation, mentoring, employee development, and succession planning. Participants will learn how to blend reflective and directive techniques to adjust to all levels of employee experience.

•Succeeding in Difficult Conversations

Many business situations challenge even the most experienced and skillful communicator. Whether you are facing a difficult conversation with a stakeholder, colleague or employee, how you handle these conversations can determine your success or failure. Take the skills learned in this course and start applying them immediately for the confidence and camaraderie that gets you the results you need to succeed.

Also taught at UCSD Rady School of Management as part of their open enrollment.

•Take this Job and…LOVE it! Tools to Thrive at Work

This keynote acknowledges the efforts of all employees and highlights the importance of the work they do each day! Participants leave with renewed hope and motivation to continue their mission. The keynote centers on the role of realistic optimism and success principles. Using humor, research, and several practical models, participants will leave with simple and effective tools to increase their resilience and continue their important work. Have fun and leave energized!

•The Art and Science of Emotional Intelligence

Do you think emotions don’t belong in the workplace? Whether we want them there or not, emotions play a principal role in our workplace satisfaction. The primary reason employees leave a company is because of the relationship with their boss. This Emotional Intelligence course focuses on both the art and science of emotional intelligence. Participants will learn the latest research and scientific advances in the area, as well as, practice techniques to engage in active listening, connect to their own emotions, and de-stress before a big event. The course combines theory with practice, empowering participants to take the skills learned in the course and apply them immediately to the real world.

Also taught at UCSD Rady School of Management as part of their open enrollment.

•Mindful Leadership

This interactive training will explore effective mindfulness leadership principles and participation strategies to use in groups. Decision-making models will be examined and discussed. Participants will learn dynamics of high performing groups, hidden factors of adult motivation, steps to problem solving, common models of decision-making, understanding decision fatigue, shifting from facilitator to participant in a group, communication/conflict styles, and norms for collaboration.

•Communicating at Work: Dynamic Connecting & Collaborating
Participants will learn how to blend directive with reflective approaches to adjust to all levels of employee experience. Introduce yourself to the art of reflective coaching and reduce dependent and resistant behavior in those you lead and teach. The questions we use direct thinking—and whoever is asking the questions is leading the direction of the conversations. Here are a few questions to consider: when communicating among different people, do you address the task first or the relationship? when should you be direct or in-direct? what are the best ways to deliver and elicit feedback? The tools learned in this course will make an immediate impact in your communication at work. Learn the nuances involved in verbal and non-verbal communication. Understand how to manage and use the underlying emotions involved in influence. Gain emotional intelligence skills to use during interpersonal transactions. Help those you lead become more reflective and thoughtful in decision-making. This training is an engaging blend of research and practical applications with practice time.
Also taught at UCSD Rady School of Management as part of their open enrollment: link for details.

•Resiliency During Times of Change
In this session, participants will learn how to give and receive feedback that leads to growth, ways to engage in challenging conversations on difficult topics, the five building blocks of high performing teams, how to use emotional intelligence to reduce stress and thrive in changing environments, keys to positive communication, and directive and reflective communication strategies that lead to greater trust and accountability. Participants will leave energized and hopeful, armed with ready-to-use strategies to enhance communication and boost work relationships.

•Leading & Developing High Performing Teams
Emotions are contagious. It starts with the leader at the top: your state, your expectations, your structures, your emotional regulation and how you set the context. Today's teams must do more with less. High performing teams need members with technical competency and intelligence—but that is not enough. Motivation, engagement and productivity happens through effective collaboration based on team dynamics. On a team, the whole is never the sum of its parts, but is greater or lesser depending on how well the individuals work together. The leader has a huge impact on the emotional state of the team and its ability to work together. Who the leader is, and how the leader is presented on a consistent basis, can have dramatic effect on leading the team through change, fostering creativity, innovation, and job satisfaction. Learn key facilitation skills that will engage your team. Never have a boring meeting again.
Also taught at UCSD Rady School of Management as part of their open enrollment.

•Coaching and Mentoring: Bringing Out the Best in Others
Do you supervise or mentor employees? Do you want your employees to think more, take greater ownership, and solve their own problems? Do you want to develop employees, improve performance, increase engagement, or correct behavior? Stop creating over-dependence on you for the answers and under-responsibility on them for problems that arise. This training will provide all managers and supervisors with the tools to effectively conduct performance enhancement discussions. Team leaders will gain facilitation skills to improve team interactions. Whether you are in a mentoring role, a direct manager or supervisor, or the organizational leader, you will learn 6 basic coaching skills to move your people forward and help you to: hold reflective conversations that move people to insight and change facilitate team interactions craft questions that elicit an individual's internal resources reduce defensiveness in conversations Increase accountability Increase rapport, and Increase influence.

Also taught at UCSD Rady School of Management as part of their open enrollment.